At Wolf Creek Company we expect nothing less than awesome out of our team members! The WCC team works hard every day to provide contractors the best products and service possible. We believe relationships are important, that’s why we aren’t really sales people, we’re problem solvers.
Ben Stepp is another great member of the Wolf Pack. Before joining the team he worked in the turf care industry collaborating with two golf courses, New Albany Country Club and Golf Club of Dublin. Currently a Customer Service Representative at the Wolf Creek Company Columbus branch, Stepp came from a small local landscaping company himself.
Stepp will celebrate his two year anniversary this May with Wolf Creek and is excited for another season. “Customers are always asking when they can come get their parts,” Stepp continues, “It’s rewarding to watch them relax when I tell them we have free delivery.” Stepp understands the importance of his job. He is the one that helps hard working industry leaders not only finish their jobs, but meet their deadlines. “Our delivery eliminates the stress of making another trip to pick up parts by our customers. Contractors are able to stay on site making progress on the job while I bring them the materials they need,” he explains.
When asked if he has any funny stories being on the road, he replied, ” If you’ve driven more than 5 miles on an Ohio freeway, you know all the funny stories I know.” Driving through small towns and in West Virginia are his favorite but being on the road also means Stepp sees the talent of Wolf Creek’s customers. “I never know what cool project I’m going to walk into when I pull up to a job site,” he says. He enjoys bringing contractors what they need to complete their projects.
Wolf Creek offers many programs, events and learning opportunities for its staff and customers. Among those hands-on opportunities was a water feature rebuild in Cincinnati that Stepp attended, ” I really enjoy learning about the design and construction of our water feature and pond products.” Although keeping up-to-date on the latest and greatest in the industry is important, Stepp sees contractors struggle most with sizing and planning their jobs. Wolf Creek is happy to help customers with their orders.Wolf Creek is here to help. “Ask questions, let us know what you need, we’ll get it to you,” Stepp says.
